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We want you to love your Buckley London jewellery, but if for any reason you are unsatisfied, simply return the item to us in its original condition within 30 days of receipt. We cannot accept returns of earrings, (unless faulty), due to hygiene reasons.

When trying on jewellery, please do not wear perfume/aftershave or cosmetics which may leave a scent or marks on the item. The item must be returned in original packaging with any enclosed documentation.

When we have received the returned items we will exchange, or refund the credit/debit card, (or Paypal account) used for the purchase, minus the delivery charges.

We cannot process refunds for items that were not purchased via our website. Please contact the store where purchased for help with this.